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Master the Ways of Communities,
CRM, and Collaboration!

Case Dynamics 101: A Guide for Streamlining Case Management
Published on Apr 2024
Case Dynamics 101: A Guide for Streamlining Case Management

Efficient case management is pivotal for delivering superlative customer service,…

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Effortless Management: How KaseSync Enhances Khoros-Slack Integration
Published on Apr 2024
Effortless Management: How KaseSync Enhances Khoros-Slack Integration

Managing an online community is no easy feat. Khoros, a…

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Navigating Efficiency: A Deep Dive into KaseSync’s Admin Console
Published on Apr 2024
Navigating Efficiency: A Deep Dive into KaseSync’s Admin Console

What if you had a unified command & control center…

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Reducing Salesforce User Licensing Costs by 83%: A Khoros Integration Success Story
Published on Oct 2023
Reducing Salesforce User Licensing Costs by 83%: A Khoros Integration Success Story

In today's competitive landscape, delivering exceptional customer assistance is essential…

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Enhancing Customer Support Efficiency by 37% With Higher Logic and Salesforce Integration
Published on Oct 2023
Enhancing Customer Support Efficiency by 37% With Higher Logic and Salesforce Integration

Discover how we enhanced a customer’s support productivity by 37%…

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Transform Your Customer Service Delivery by Integrating Higher Logic Community & Salesforce CRM
Published on Aug 2023
Transform Your Customer Service Delivery by Integrating Higher Logic Community & Salesforce CRM

KaseSync, a Higher Logic-Salesforce Connector empowers you to establish a…

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KaseSync: Seamless Khoros-Salesforce Integration for Enhanced Support Delivery
Published on Aug 2023
KaseSync: Seamless Khoros-Salesforce Integration for Enhanced Support Delivery

KaseSync, the Khoros-Salesforce Connector, is designed to streamline support operations…

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Empowering Support Operations and Enhancing Efficiency With Vanilla-Salesforce Integration
Published on Aug 2023
Empowering Support Operations and Enhancing Efficiency With Vanilla-Salesforce Integration

KaseSync, a Vanilla-Salesforce connector, is a plug-and-play solution designed to…

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Streamline Case Management With Vanilla-Zendesk Integration
Published on Aug 2023
Streamline Case Management With Vanilla-Zendesk Integration

In today's customer-centric business era, delivering exceptional customer support is…

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CRM Platforms Integration: 5 Reasons You Need it
Published on Jun 2023
CRM Platforms Integration: 5 Reasons You Need it

Customer relationship management (CRM) platforms have become essential tools for…

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Streamlining Customer Support and Amplifying Engagement With Vanilla-Salesforce Integration
Published on Jun 2023
Streamlining Customer Support and Amplifying Engagement With Vanilla-Salesforce Integration

The customer is a B2B technology company that specializes in…

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Boosting Collaboration Between Teams With KaseSync
Published on Jun 2023
Boosting Collaboration Between Teams With KaseSync

In today's dynamic business landscape, effective customer relationship management (CRM)…

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Streamlining Community Management With Vanilla-Salesforce Integration
Published on May 2023
Streamlining Community Management With Vanilla-Salesforce Integration

In the realm of online communities, Vanilla stands as a…

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Improving Case Deflection With Community-CRM Integration
Published on May 2023
Improving Case Deflection With Community-CRM Integration

Thriving businesses, among many things, wield unparalleled support delivery as…

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Combat Complex Business Challenges With KaseSync-Enabled Communities
Published on Apr 2023
Combat Complex Business Challenges With KaseSync-Enabled Communities

In this highly social world, online communities are crucial for…

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The Definitive Guide to Community-CRM Integration for Efficient Support Delivery
Published on Apr 2023
The Definitive Guide to Community-CRM Integration for Efficient Support Delivery

Combine the capabilities of your online community and CRM to…

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Boosting Self-Support and CX With inSided-Salesforce Integration
Published on Mar 2023
Boosting Self-Support and CX With inSided-Salesforce Integration

Businesses, worldwide, leverage inSided and Salesforce to manage their online…

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Top 10 Business Use Cases of Community-CRM Integration and Understanding the Role of KaseSync
Published on Feb 2023
Top 10 Business Use Cases of Community-CRM Integration and Understanding the Role of KaseSync

For business success, building and nurturing its customer base is…

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Syncing Salesforce-Confluence Knowledge Base for Efficient Self-Service
Published on Feb 2023
Syncing Salesforce-Confluence Knowledge Base for Efficient Self-Service

The customer, a leading cloud-based data management solution provider, had…

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Exceed Customer Expectations by Delivering Prompt Support With  KaseSync
Published on Feb 2023
Exceed Customer Expectations by Delivering Prompt Support With KaseSync

With increasing emphasis on customer experience, organizations are becoming consumer-oriented.…

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A Walkthrough Featuring Out-of-the-Box Use Case of KaseSync – Chapter Rewind From Community (re)Focus, 2022
Published on Feb 2023
A Walkthrough Featuring Out-of-the-Box Use Case of KaseSync – Chapter Rewind From Community (re)Focus, 2022

What keeps your community members coming back? The success of…

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Confluence-Salesforce Knowledge Base Syncing: The Smarter Way to Deliver Optimum Self-Service
Published on Jan 2023
Confluence-Salesforce Knowledge Base Syncing: The Smarter Way to Deliver Optimum Self-Service

Leading business giants agree that delivering exceptional customer experience is…

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Bi-Directional Community-CRM Integration for Future Readiness
Published on Jan 2023
Bi-Directional Community-CRM Integration for Future Readiness

With online communities becoming the spine of business operations, brands…

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KaseSync: Boosting Community Engagement and Customer Retention With Community-CRM Integration
Published on Jan 2023
KaseSync: Boosting Community Engagement and Customer Retention With Community-CRM Integration

2 out of 3 customers agree to have higher customer…

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Integrating Khoros Community with Salesforce CRM for Improved Assistance and Lowered User Licensing Costs
Published on Jan 2023
Integrating Khoros Community with Salesforce CRM for Improved Assistance and Lowered User Licensing Costs

The customer, a leading web-based solutions provider that empowers trade…

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Fast-Track Customer Support and Elevate Your Online Community Experience With KaseSync
Published on Dec 2022
Fast-Track Customer Support and Elevate Your Online Community Experience With KaseSync

Delivering prompt and efficient support services is a key challenge…

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4 Reasons Community-Salesforce Integration is Instrumental to Your Business
Published on Dec 2022
4 Reasons Community-Salesforce Integration is Instrumental to Your Business

Waiting for a customer support agent to resolve your query?…

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How KaseSync Enabled Communities Can Bring Exceptional CX
Published on Dec 2022
How KaseSync Enabled Communities Can Bring Exceptional CX

Businesses are leveraging collaborative technologies to grow their customer base…

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Maximizing Support Productivity With Higher Logic – Salesforce Integration
Published on Nov 2022
Maximizing Support Productivity With Higher Logic – Salesforce Integration

Customers, today, are expecting quick and personalized interactions from brands.…

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