By Vibha Sharma on May 15, 2025
Unifying Support and Community Platforms Through Bi-Directional Integration
As online communities become the backbone of business operations, brands are adopting innovative strategies…
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By Vibha Sharma on May 13, 2025
5 Key Pitfalls in Knowledge Base Integration: How KaseSync Can Help
A well-maintained and easily accessible knowledge base is the backbone of a successful online…
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By Vibha Sharma on Dec 27, 2024
Harnessing AI for Enhanced Support Management: Introducing KaseSync’s Sentiment Analysis
“People will forget what you said, people will forget what you did, but people…
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By Kritika Saini on Oct 21, 2024
Why Integrate Your Online Community and Jira
90% of online community users say community suggestions have been used to improve products…
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By Vibha Sharma on Apr 23, 2024
Effortless Management: How KaseSync Enhances Khoros-Slack Integration
Managing an online community is no easy feat. Khoros, a leading community platform, provides…
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By Subhodeep Mukherjee on Oct 17, 2023
Reducing Salesforce User Licensing Costs by 83%: A Khoros Integration Success Story
In today's competitive landscape, delivering exceptional customer assistance is essential for any successful company.…
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By Vikas Bedwal on Jun 19, 2023
CRM Platforms Integration: 5 Reasons You Need it
Customer relationship management (CRM) platforms have become essential tools for businesses of all sizes.…
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By Khushboo Mandal on Jun 08, 2023
Boosting Collaboration Between Teams With KaseSync
In today's dynamic business landscape, effective customer relationship management (CRM) and community engagement are…
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By Guncha Kishore on May 26, 2023
Streamlining Community Management With Vanilla-Salesforce Integration
In the realm of online communities, Vanilla stands as a powerful platform that holds…
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By Smriti Dewan on May 03, 2023
Improving Case Deflection With Community-CRM Integration
Thriving businesses, among many things, wield unparalleled support delivery as their weapon to combat…
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By Khushboo Mandal on Apr 21, 2023
Combat Complex Business Challenges With KaseSync-Enabled Communities
In this highly social world, online communities are crucial for facilitating effective communication with…
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By Guncha Kishore on Mar 07, 2023
Boosting Self-Support and CX With inSided-Salesforce Integration
Businesses, worldwide, leverage inSided and Salesforce to manage their online operations. An interactive, robust…
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By Vikas Bedwal on Feb 28, 2023
Top 10 Business Use Cases of Community-CRM Integration and Understanding the Role of KaseSync
For business success, building and nurturing its customer base is essential. And, enabling them…
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By Khushboo Mandal on Feb 07, 2023
A Walkthrough Featuring Out-of-the-Box Use Case of KaseSync – Chapter Rewind From Community (re)Focus, 2022
What keeps your community members coming back? The success of your online community largely…
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By Smriti Dewan on Dec 18, 2022
4 Reasons Community-Salesforce Integration is Instrumental to Your Business
Waiting for a customer support agent to resolve your query? We guess, not! Customers…
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By Vibha Sharma on Nov 05, 2022
Maximizing Support Productivity With Higher Logic – Salesforce Integration
Customers, today, are expecting quick and personalized interactions from brands. And so, brands are…
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