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Integrating Higher Logic
Community With Salesforce
Service Cloud

Revolutionize Your Support
Strategy With Higher Logic-
Salesforce Integration

Delayed customer support can hinder your community engagement efforts and hamper overall CX. To overcome support delivery challenges, integrate your Higher Logic community with Salesforce Service Cloud. It creates seamless collaboration between your business solutions for productive teams and accurate reporting.

  • Instant access to queries raised by Higher Logic users in Salesforce
  • Meaningful insights into user activities in Higher Logic community
  • Quick case resolution with the elimination of platform switching

How Higher Logic-Salesforce Integration
Improves Cross-Team Collaboration

Before Higher Logic-Salesforce Integration
  • High volume of repetitive queries
  • User licensing costs overhead on Salesforce
  • Unclear user activity in Higher Logic community
  • Lengthy support processes with multiple platforms switching
After Higher Logic-Salesforce Integration
  • Relevant resources for streamlined self-service
  • Eliminated user licensing costs & overheads
  • Real-time user activity mapping
  • Little-to-no platform switching

CRM Integrations Compatible With Higher Logic


Got a Unique
Use Case in Mind?

Let’s solve your unique business challenges together.

Our Customers

Ready to Take Your Higher Logic Community to the Next Level?

Related Resources

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